Accessibility Statement

Canaan Valley Resort strives to provide an accessible experience for all guests. All public areas of the hotel are accessible. Canaan Valley Resort facilitates an accessible experience for individuals who use mobility devices. We ensure that curb cuts, ramps, entrances, doors, and routes are accessible. We provide:

  • Accessible Rooms
  • Accessible business center
  • Accessible concierge desk
  • Accessible elevators
  • Accessible exercise facility
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Accessible hotel restaurant
  • Accessible meeting rooms
  • Accessible parking
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible public entrance, Accessible registration desk
  • Accessible route from the accessible public entrance to the accessible guest rooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the hotel’s accessible public entrance to the exercise facilities
  • Accessible route from the hotel’s accessible public entrance to the spa
  • Accessible route from the hotel’s accessible public entrance to the swimming pool
  • Accessible swimming pool
  • Assistive listening devices for meetings upon request
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide (812mm)
  • Braille elevator
  • Closed captioning on televisions or closed captioning decoders
  • Hotel complies with ADA Guidelines
  • Hotel complies with the Americans with Disabilities Act of 1990
  • Level or ramp entrance into the building
  • Lowered emergency evacuation instructions
  • Public Areas/Facilities accessible for physically challenged
  • Rooms accessible to wheelchairs (no steps)
  • Service support animals welcome
  • Strobe alarms, TTY for guest use
  • Van-accessible parking in the self-parking facility
  • Visual alarm for hearing impaired
  • Visual alarms for hearing impaired in hallways
  • Visual alarms for hearing impaired in public areas
  • Signage with Braille at every meeting room entrance 
  • Complimentary Wheelchair available upon request
  • Pool lift at indoor and outdoor pools.

If you have questions about the accessibility of our facility, please contact us at 304-866-4121 or utilize the Contact Us form on our Contact page.